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Legal information

Archive of document revisions

Every revision of our legal documents is kept with its effective date. This matters so that, in the event of a dispute, it is possible to establish which terms were in force on the date you accepted the offer.

Public Offer Current revision of September 16, 2026 Refund Policy Current revision of September 16, 2026 Privacy Policy Current revision of September 16, 2026

Revision history

November 6, 2026 — current revision. The package prices in the Offer have been brought into line with what is actually charged: Personal Care — UAH 11,300 per month, Integrated Care — UAH 22,500 per month, HealthCheckup — UAH 4,700 one-off. Promises of round-the-clock support and a guaranteed response time have been removed; the Offer now states support during the team's working hours and priority handling of requests. The wording about emergency protocols has been replaced with personal action plans for when the Client's condition changes: the service does not provide emergency medical care. The package descriptions have been brought to a single scope in the Ukrainian, English and Russian versions, which previously differed. The currency clause now reflects reality: prices are set in hryvnia, charges are made in hryvnia, and amounts shown in a foreign currency on the Website are an approximate conversion at the official NBU rate. A “Service Rules” document has been added: the team's working hours, every day from 8:00 to 22:00 Kyiv time, the channels for requests, an explanation of “unlimited as medically needed”, a list of what the service does not do, and the HealthCheckup timings.

September 16, 2026 — previous revision. The documents were aligned with the lawyer’s opinion: in every language version the party to the contract is named as Sofiia Ihorivna Yablonska, sole proprietor, operating under the brand name “BodyHealth UA”; the refund terms for the HealthCheckup service were clarified; the “Healthcare” and “Ambulance” packages were renamed “Personal Care” and “Integrated Care” with no change to the services included; the privacy policy was rewritten in full.

16 March 2026 — previous revision. Kept in the archive and provided on request.

How to obtain a previous revision

Send a request to info@body-health.care, stating the document and the date for which you need the revision. We will send it within 5 business days.

Changes to terms for existing clients

The terms confirmed at the time the offer was accepted are not changed unilaterally for contracts already concluded. For subscriptions, a new revision applies from the start of the next billing period, of which we give at least 14 days’ notice. If the new terms do not suit you, you may withdraw from the contract without penalty.

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